Privacy Policy
PRIVACY POLICY
Updated on November 8, 2024
Who We Are
A625 TRADING LIMITED ("we", "us", or "our") operates the website https://luvinity-berlin.de/ (the "Website"). We are a company dedicated to providing high-quality underwear products. This Privacy Policy describes how we collect, use, disclose, and protect your personal information.
Information We Collect
Personally Identifiable Information
We collect personally identifiable information from users when they interact with our Website, such as when creating an account, placing an order, subscribing to our newsletter, or contacting customer service. This information may include:
- Contact Information: Full name, email address, postal address, and telephone number.
- Payment Information: Credit card or other payment details necessary to process orders. Payment information is securely processed by third-party providers and not stored on our servers.
- Authentication Data: For buyers and sellers, we may collect information to confirm the authenticity of products, including photos and product descriptions.
Non-personally Identifiable Information
We may automatically collect non-personally identifiable information about users whenever they interact with our Website. This may include:
- Browser Details and Device Information: Type of browser, device type, operating system, and Internet Service Provider (ISP).
- Log Data: IP address, browser type, pages visited, time and duration of visit, and other usage statistics.
Cookies and Tracking Technologies
Our Website may use "cookies" to enhance the user experience. Cookies are small files placed by your web browser on your device to store settings and preferences and to track website usage. Users can configure their browser settings to refuse cookies or to be alerted when cookies are being sent.
How We Use Collected Information
We may use your personal information for the following purposes:
- To Provide and Maintain Our Services: To process orders, manage accounts, and provide customer service.
- To Personalize User Experience: Aggregated data can help us understand how users interact with our Website and improve its functionality.
- To Improve Our Website: We may use feedback to improve our products, services, and overall user experience.
- To Process Payments: We use the information provided solely to complete transactions.
- To Send Periodic Communications: We may send order confirmations, updates, or responses to inquiries. With your consent, we may also send promotional information, from which you can unsubscribe at any time.
How We Protect Your Data
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Sensitive and private data exchanged between the Website and users is encrypted and protected over SSL (Secure Socket Layer) and other digital security measures. We also adhere to industry standards for payment card security.
Data Sharing and Disclosure
We do not sell, trade, or rent users' personally identifiable information. However, we may share information:
- With Service Providers: We may share information with third-party vendors who assist us in our business operations (e.g., payment processing, shipping, or customer service).
- For Legal Compliance: We may disclose information when required by law or to protect legal liability.
- During Business Transfers: In the event of a merger, acquisition, or sale, personal data may be transferred.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as to keep your account active or as required by law.
- Account Information: Retained as long as the account remains active.
- Legal Compliance: Retained as long as necessary to comply with legal obligations or resolve disputes.
Your Rights and Choices
- Access and Update: You have the right to access and update your personal information by logging into your account or contacting us.
- Data Portability: Request a copy of your personal data in a structured format.
- Deletion: Request the deletion of your personal data, unless we need to retain data for legal, administrative, or security reasons.
- Opt-out of Marketing: You can opt out of marketing communications at any time by following the unsubscribe links or contacting us directly.
International Users
Please note that we may transfer, store, and process your personal data outside the country where you reside. Your personal data will also be processed by employees and external service providers (third parties) and partners in these countries.
When we transfer your personal data outside of Europe, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements of the competent authority in the United Kingdom (where applicable), unless the data transfer is to a country deemed to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this policy from time to time. The updated date at the bottom of this document indicates the last revision. We encourage users to periodically review this Privacy Policy to stay informed about how we are protecting and using their information. Continued use of the Website after updates constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@luvinity-berlin.de
Company Name: A625 TRADING LIMITED
Address: RM 701, UNIT 127, 7/F, TWR B, NEW MANDARIN PLAZA 14 SCIENCE, MUSEUM RD TSIM SHA TSUI, HONG KONG
Email: info@luvinity-berlin.de
Contact Form: Contact
Company Number: 78367929